Status Notifier Returns & Refunds

We want you to be happy with your Status Notifier. Here's how returns, refunds, the warranty and app subscriptions work.

14 daysto request a return
Prepaid labelemailed once your return is approved
5–7 business daysfor your refund after inspection
1-yearlimited warranty on the hardware

Returns

Return window

You may request a return within 14 days of receiving your item.

How to start a return

Email info@ghtechland.com with your order number and the reason for the return. Once your return is approved, we'll email you a prepaid return shipping label.

Condition requirements

Items must come back in their original packaging, in resalable condition, with all parts included. We inspect every returned item when it arrives. Items returned damaged or with missing parts can't be refunded.

Arrived damaged or not working? That's not a change-of-mind return. Email us with your order number and a photo, and we'll sort it out under the warranty below.

Refunds

Once we receive and inspect your returned item, your refund is issued to your original payment method within 5–7 business days.

Non-returnable items

The following are final sale and can't be returned or refunded:

  • 9 Pin D-Sub Analog Mass Flow Controller Test / Diagnosis Breakout Board
  • Any item marked as final sale

1-year limited warranty

GH TechLand LLC warrants Status Notifier hardware bought from ghtechland.com — including the light, controller, cable and the Flex Neon LED Tube — against defects in materials and workmanship for one year from the date of delivery to the original purchaser.

  • How to claim: email info@ghtechland.com with your order number and a short description of the problem — a photo or video helps. During the warranty year we'll email you a free prepaid label to send the device to us.
  • What happens next: we inspect the device. If it has a covered defect, we'll repair it or replace it with a new or refurbished unit, and ship it back to you at no charge.
  • Not covered: damage caused by accidents, misuse, liquid, opening or modifying the device, or normal wear. If our inspection finds damage like this, we'll let you know and offer a paid repair quote. Whether you choose the repair or not, you pay the shipping to send the device back to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

App subscriptions

The Status Notifier app is free. Paid plans are billed monthly and you can cancel anytime. When you cancel, your plan stays active until the end of the period you've already paid for, then the app returns to the free plan — your light keeps working.

  • Bought in the Mac App Store app? Apple handles billing and refunds. Manage or cancel in your Apple Account subscription settings, and request a refund at reportaproblem.apple.com.
  • Bought in the Windows app or a direct-download Mac app? Cancel from Account in the app. For billing questions, email us.

Questions?

Email info@ghtechland.com or use our contact page — we reply within 1–2 business days.