Status Notifier FAQ

Everything you need to know about the Status Notifier busy light — how it syncs with Microsoft Teams, Slack, Zoom, and Discord, what's in the box, privacy, setup, and shipping. Don't see your question? Contact us.

Plans and pricing

Is the app free, or do I need a subscription?

The app is free, and on its own it automatically syncs the light with one platform — Microsoft Teams, Slack or Zoom — checking your status about every 30 seconds. You also get manual control of any color, any time. The $39.99 light is a one-time purchase either way.

What do the paid plans add?

Discord sync, more frequent status checks, animated light effects, automation rules and longer status history. Professional and Team plans also let you connect several platforms to one account. Prices: Starter $4.99, Professional $9.99, and Team from $39.99 per month. Cancel anytime. On the Mac App Store, Starter and Professional include a 7-day free trial. Team plans aren't sold through the Mac App Store. Mac App Store users buy them in our Team portal. In the Windows app and the direct-download Mac app, you can also buy them in the app with PayPal.

Can I use more than one platform?

Yes, on Professional and Team plans: connect Teams, Zoom, Slack and Discord to one account and switch which one the light follows in a single click. The free app and the Starter plan sync one platform. You never have to use all four — sign in only to the ones you want.

Compatibility

Which apps does it work with?

Microsoft Teams, Zoom, Slack and Discord. Status Notifier is the only commercial busy light that also tracks Discord; Discord sync is part of the paid plans.

Do I need a paid Teams, Slack, Zoom or Discord account?

No. Free Zoom, Slack and Discord accounts work. Microsoft Teams status needs a work or school Microsoft 365 account — Microsoft doesn't provide presence for personal accounts such as Outlook.com or Hotmail.

My company's Microsoft 365 asks for admin approval. What now?

Some companies require an IT admin to approve any new app before its first use. If yours does, the app shows a one-click approval link you can send to your admin. It's a one-time step for your whole organization.

Does it work on a Mac?

Yes. There are native apps for Windows 10/11 and for macOS 13 (Ventura) or later, on both Apple Silicon and Intel Macs. Get them from the Microsoft Store, the Mac App Store, or as a direct download.

How quickly does the light change?

On the free plan the app checks your status about every 30 seconds; paid plans check as often as every five seconds, with longer intervals when your status is steady or you're idle. Click Refresh in the app for an instant update.

Setup and hardware

What's in the box?

The light bar with its stand, the controller with a built-in USB-C lead to the light, a 6 ft USB-C to USB-A cable, and a quick-start card.

What port does it use?

The supplied cable plugs into a USB-A port on your computer and the USB-C port on the controller. If your computer only has USB-C ports, use a USB-C to USB-A adapter (not included).

Does it need batteries, Wi-Fi or Bluetooth?

No batteries and no Wi-Fi — it's powered over USB. The hwB model can also connect over Bluetooth while still powered by USB; the hwA model is USB-only. Your model is printed on the box label.

Can I customize the colors?

Yes. You can pick your own color for each status, or set any color manually. Animated effects such as pulse, breathe and rainbow come with the paid plans.

How do I set it up?

Most people are done in about two minutes: connect the light, install the app, sign in to your platform and choose it under Dashboard → Status Source. The setup manual walks through every step.

Privacy

Does it read my messages or listen to my calls?

No. It reads only your availability status (available, busy, in a meeting) through each platform's official secure sign-in. It never accesses message content, audio or video, and it doesn't sell your data. You can disconnect any platform at any time.

Shipping and returns

How much is shipping, and do you ship internationally?

US shipping is a flat $5.99 via USPS Ground Advantage, from San Jose, California. We ship to US addresses only for now.

What if I change my mind, or something goes wrong?

Status Notifier has a 14-day return window and a one-year limited warranty. See Returns & Refunds for the details and how to start a return.

Still have a question? Contact us — we reply within 1–2 business days.

Teams, Zoom, Slack and Discord are trademarks of their respective owners. Status Notifier is not affiliated with or endorsed by Microsoft, Zoom, Slack or Discord.